Privacy Policy
Privacy Policy
Oregon Handyman Pros respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how our company may collect, use, disclose, and protect information when you visit our website, request an estimate, communicate with our team, or purchase or receive Property Maintenance, Plumbing, Electrical, Handyman, Garage Door, Smart Home, Flooring, Deck, Drywall, Painting, Fence, Siding, Assembly, Cleaning, Appliance, Carpentry, or related services. By using our website or services, you acknowledge the practices described below.
1. Information We Collect
We may collect information that you voluntarily provide, including your name, service address, mailing address, email address, telephone number, preferred contact method, project details, photographs, access instructions, appointment preferences, and information needed to prepare an estimate or complete work. If you submit a payment, information may be processed by a third-party payment provider; we generally do not retain complete payment card numbers.
We may also automatically receive technical information when you use our website, such as your IP address, browser type, device information, operating system, approximate location, pages viewed, referring website, and dates and times of visits. We may collect information from communications, reviews, customer service interactions, referrals, publicly available sources, or authorized service providers. Please do not submit sensitive information that is not reasonably necessary for your project.
2. How We Use Information
We use information to respond to inquiries, schedule visits, prepare estimates, provide and coordinate services, communicate about appointments and project status, process transactions, send invoices and receipts, answer questions, address complaints, and maintain business records. We may use information to improve our website, services, safety procedures, customer experience, and internal operations; detect fraud or misuse; protect people and property; comply with legal obligations; and enforce agreements.
With appropriate consent where required, we may send service-related announcements, promotions, surveys, or other marketing communications. You may opt out of promotional messages by following the unsubscribe instructions or contacting us through our website. Opting out of marketing does not prevent necessary communications about an active project, appointment, payment, warranty, or account.
3. Data Protection
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. Access is limited to personnel, contractors, and vendors who need information for legitimate business purposes. No website, electronic transmission, storage system, or method of security is completely secure, and we cannot guarantee absolute security.
We retain information for as long as reasonably necessary for the purposes described in this policy, including project administration, accounting, legal compliance, dispute resolution, warranty matters, and legitimate business records. Retention periods may vary depending on the type of information and applicable requirements. If a security incident creates a legal notification obligation, we will provide notice as required by applicable law.
4. Cookies
Our website may use cookies, pixels, tags, local storage, and similar technologies to operate properly, remember preferences, understand website traffic, improve performance, and support advertising or analytics. Some technologies may be placed by service providers acting on our behalf. You can adjust cookie controls through your browser or device settings, although disabling certain cookies may affect website functionality. Where required, we will request consent before using non-essential technologies.
5. Third-Party Services
We may use independent providers for website hosting, analytics, scheduling, customer relationship management, communications, payment processing, mapping, advertising, cloud storage, and other business functions. These providers may process information under their own privacy policies and contractual obligations. Our website may contain links to third-party websites or platforms. We are not responsible for the privacy, security, content, or practices of third parties, and you should review their policies before providing information.
We may disclose information to employees, technicians, subcontractors, suppliers, professional advisers, insurers, payment providers, technology vendors, or other parties when reasonably necessary to provide services or operate our business. We may also disclose information when required by law, subpoena, court order, or
Oregon Handyman Pros respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how our company may collect, use, disclose, and protect information when you visit our website, request an estimate, communicate with our team, or purchase or receive Property Maintenance, Plumbing, Electrical, Handyman, Garage Door, Smart Home, Flooring, Deck, Drywall, Painting, Fence, Siding, Assembly, Cleaning, Appliance, Carpentry, or related services. By using our website or services, you acknowledge the practices described below.
1. Information We Collect
We may collect information that you voluntarily provide, including your name, service address, mailing address, email address, telephone number, preferred contact method, project details, photographs, access instructions, appointment preferences, and information needed to prepare an estimate or complete work. If you submit a payment, information may be processed by a third-party payment provider; we generally do not retain complete payment card numbers.
We may also automatically receive technical information when you use our website, such as your IP address, browser type, device information, operating system, approximate location, pages viewed, referring website, and dates and times of visits. We may collect information from communications, reviews, customer service interactions, referrals, publicly available sources, or authorized service providers. Please do not submit sensitive information that is not reasonably necessary for your project.
2. How We Use Information
We use information to respond to inquiries, schedule visits, prepare estimates, provide and coordinate services, communicate about appointments and project status, process transactions, send invoices and receipts, answer questions, address complaints, and maintain business records. We may use information to improve our website, services, safety procedures, customer experience, and internal operations; detect fraud or misuse; protect people and property; comply with legal obligations; and enforce agreements.
With appropriate consent where required, we may send service-related announcements, promotions, surveys, or other marketing communications. You may opt out of promotional messages by following the unsubscribe instructions or contacting us through our website. Opting out of marketing does not prevent necessary communications about an active project, appointment, payment, warranty, or account.
3. Data Protection
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. Access is limited to personnel, contractors, and vendors who need information for legitimate business purposes. No website, electronic transmission, storage system, or method of security is completely secure, and we cannot guarantee absolute security.
We retain information for as long as reasonably necessary for the purposes described in this policy, including project administration, accounting, legal compliance, dispute resolution, warranty matters, and legitimate business records. Retention periods may vary depending on the type of information and applicable requirements. If a security incident creates a legal notification obligation, we will provide notice as required by applicable law.
4. Cookies
Our website may use cookies, pixels, tags, local storage, and similar technologies to operate properly, remember preferences, understand website traffic, improve performance, and support advertising or analytics. Some technologies may be placed by service providers acting on our behalf. You can adjust cookie controls through your browser or device settings, although disabling certain cookies may affect website functionality. Where required, we will request consent before using non-essential technologies.
5. Third-Party Services
We may use independent providers for website hosting, analytics, scheduling, customer relationship management, communications, payment processing, mapping, advertising, cloud storage, and other business functions. These providers may process information under their own privacy policies and contractual obligations. Our website may contain links to third-party websites or platforms. We are not responsible for the privacy, security, content, or practices of third parties, and you should review their policies before providing information.
We may disclose information to employees, technicians, subcontractors, suppliers, professional advisers, insurers, payment providers, technology vendors, or other parties when reasonably necessary to provide services or operate our business. We may also disclose information when required by law, subpoena, court order, or